Last Updated: October 15, 2017
General Information
This Privacy Policy describes how information about you is collected, used and disclosed by Loved1, LLC (Loved1), which includes the website, email marketing, and other standard business practices Loved1 may choose to utilize, wholly referred to as the Services. We endeavor to uphold the highest industry standards in privacy and marketing
Loved1 reserves the right to change or modify this Privacy Policy at any time and in our sole discretion. If we make changes to this Privacy Policy, we will provide notice of such changes, such as by sending an email notification, providing notice through the website or updating the “Last Updated” date at the beginning of this Privacy Policy. We encourage you to review this Privacy Policy whenever you use or access the Services or otherwise interact with us to stay informed about our information practices and the ways you can help protect your privacy. By continuing to use our Services, you accept this Privacy Policy as modified.
CAN-SPAM Act Support
The CAN-SPAM Act is a law that establishes the rules for commercial email and commercial messages, sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out penalties for violations. Loved1 supports CAN-SPAM Act. As such we include such things as the physical address of our business headquarters, honor opt-out or unsubscribe requests quickly, and provide a link at the bottom of each email so that users may unsubscribe easily.
Information You Provide to Us
We collect information you provide directly to us. For example, we collect information when you register for an account, sign up for a subscription, use any interactive features of the Services, subscribe to a newsletter or email list, participate in a survey, contest, promotion or event, order or purchase (either for yourself or for another person) products (Products) made available through the Services, social media sites, request customer support, or otherwise communicate with us.
The optional lifestyle (profile) information which you provide to us about yourself or another party, in the case of a gift, is not to be construed as medical or health information. Therefore, it shall not be interpreted to fall under the jurisdiction of The Health Insurance Portability and Accountability Act of 1996 (HIPAA). If you believe, from your viewpoint, the information you are providing is protected by HIPAA, then we ask that you decline to provide that information. The purpose of the lifestyle information is to improve and personalize Services as possible.
Use of Information
We may use information about you for various purposes. Illustrative examples include the following, to:
- Respond to your comments, questions, requests, and provide customer service;
- Provide, maintain, and improve the Services;
- Communicate with you about the Services, products, services, offers, surveys, events, promotions, and other news and information we think may be of interest to you;
- Manage your account and send you related information, including confirmations, updates, notices, security alerts, support messages, and administrative messages;
- Personalize and improve the Services. This includes providing advertisements, content, and features that reasonably match your profile or interests or purchase history;
- Facilitate promotions, contests, sweepstakes, and other marketing vehicles - and deliver entries and rewards;
- Monitor and examine trends, usage and activities about the Services;
- Monitor, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of Blue Apron and others;
- Perform any other purpose for which the information was collected.
When required, we may share information with third-party service providers that provide business, professional, or technical support functions to us. This includes, but may not be limited to, service providers that host or provide the Services; payment processors; data analysis; marketing and consulting; provide customer service; postal or delivery services, and promoters or other third-parties that participate in or manage any campaigns.
Personally Identifiable Information
We will not rent or sell your Personally Identifiable Information to third-parties outside Loved1 without your consent, except as follows. We may share your Personally Identifiable Information with third-party business partners for the purpose of providing the Services to you. Those business partners will be given limited access to the Personally Identifiable Information that is reasonably necessary to deliver the Services.
Use of Cookies / Other Information
When you visit the Site, we may send one or more cookies to your computer, which uniquely identifies your browser and lets Loved1 help you log in faster and enhance your navigation through the site. A cookie may also convey information to us about how you use the Site and allow us to track your usage of the Site over time. Cookies can be removed by following your web browser’s directions.
At times, we will use your IP address and other technical information - for example pixel tags, mobile analytics software, log files - about your computing device to help diagnose problems with our server and to administer our Services. We also may track browser types to help us understand our visitors’ needs related to our Services.
Third-Party Links
Loved1 Services may contain links to third-party websites. For example, we may make available a blog or other information from a third-party website. Please be aware that Loved1 cannot control and is not responsible for the information collection practices of such websites, which may differ from those of Loved1. Loved1 encourages you to review and understand the privacy policies of these websites before providing any information to them. Loved1 is not responsible for the privacy practices or the content of any other websites to which we link.
Protecting Your Information
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and maintains a variety of commercially reasonable physical, electronic and procedural safeguards designed to protect your Information from unauthorized access and disclosure. In addition, all payment information you supply is encrypted via Secure Socket Layer (SSL) technology. However, we cannot guarantee the security of personal information accessible on or transmitted via the Internet. Personally Identifiable Information collected through the Services may be stored and processed in the United States. Please note that third-party tools and utilities which are used to provide payment transactions are processed through a gateway provider and are not stored or processed on our servers. All payment information regularly collected through the Services is encrypted and maintained using industry standard methods designed to ensure its security against loss or theft, including during transmission to our third-party payment processing company. Please note that your financial information, such as your payment method (valid credit card number, type, expiration date or other financial information) is used and stored by our payment processing company, and use and storage of that information is governed by the payment processing company’s applicable terms of service and privacy policy
Email and Text Messaging
If Loved1 communicates with you via email, SMS, MMS or other text message, or push notifications (to the extent you permit us to do so), we may collect information regarding such communications, such as confirmation when you open an email, read a text message or receive a push notification. For example, delivery notifications are a good candidate for text message updates.
Analytics Information, Customized Advertising Campaigns, and Tracking Tools
We use third-party analytics tools to help us measure traffic and usage trends for the Site. These tools collect information sent by your browser as part of a web page request, including the web pages you visit, your browser add-ons, your browser’s width and height, device type, and other information that assists us in improving the Services. We collect and use this analytics information in aggregate form.
We may work with third sites, such as, for example Facebook and Google, to serve ads to you as part of a customized campaign.
We may use third-parties’ analytics and tracking tools, such as Google Analytics, Adobe Facebook Custom Audience, and others, to help us track, segment and analyze usage of the Services, and to help us or those third parties serve more targeted advertising to you on the Services and across the Internet.
Business Transfers
Loved1 may at any time buy or sell/divest the company, or any combination of its products, services, assets and/or businesses. Personally Identifiable Information such as customer names and email addresses, and other user information related to the Service will likely be one of the items transferred in these types of transactions. We may also transfer or assign such information during the course of company divestitures, mergers, acquisitions, bankruptcies, dissolutions or similar transactions or proceedings.
Legal Responsibilities
Loved1 will disclose Personally Identifiable Information where required to do so by law or subpoena or if we reasonably believe that such action is necessary to (i) conform to the law, comply with legal process served on us, or investigate, prevent, or take action regarding suspected or actual illegal activities; (ii) to enforce our Terms of Service, take precautions against liability, to investigate and defend ourselves against any claims or allegations, to assist government enforcement agencies, or to protect the security or integrity of our site; and/or (iii) to exercise or protect the rights, property, or personal safety of Loved1, our customers, or others.
Legal Jurisdiction
Your use of the Services is governed by the laws of the United States and the State of Indiana. As a result, your personal information may be subject to data protection and other laws that may differ from your country of residence.
Children's Privacy
Loved1 does not knowingly collect or solicit Personally Identifiable Information from anyone under the age of thirteen or knowingly allow such persons to register for Services. If you are under thirteen, please do not send any information about yourself to us, including your name, address, telephone number, or email address.
How to Contact Us
If you have any questions about this Privacy Policy, please contact us using the information below.
Attn:  Privacy Policy
Loved1, LLC
11495 N. Pennsylvania Street
Suite 100
Carmel, IN  46032
United States